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Digital Products
All digital products, including but not limited to:
- Online courses
- Digital downloads
- E-books
- Worksheets
- Recorded workshops
- Templates
- Meal plans
- Exercise guides
are non-refundable and non-transferable. By purchasing our digital products, you acknowledge that:
- The nature of digital products means they cannot be returned
- You cannot request a refund after the digital product has been delivered
- Access to the product cannot be revoked once granted
- The product remains the intellectual property of [Company Name]
Birth Services
Non-Refundable Deposit
- The initial deposit of $500 is non-refundable under any circumstances
- This deposit secures your due date in our calendar
- The deposit covers initial administrative costs and preliminary services
Service Cancellation Before 32 Weeks
If you choose to discontinue services before 32 weeks gestation:
- The deposit will be retained
- Any payments made beyond the deposit amount will be refunded
- Refund will be processed within 14 business days
- Refund will be issued in the original form of payment
Service Cancellation After 32 Weeks
If you choose to discontinue services after 32 weeks gestation:
- No refunds will be issued
- This includes all payments made toward the service
- The full contract amount remains due per the payment schedule
Special Circumstances
- Force majeure events will be handled on a case-by-case basis
- Medical complications requiring transfer of care will be reviewed individually
- Premature birth before service initiation may qualify for partial refund
- Client relocation outside service area may qualify for partial refund
Process for Requesting Refunds
- Submit written notice of cancellation via email to [email address]
- Include your full name, service package, and reason for cancellation
- Provide original payment information
- Allow 14 business days for review and processing
- Receive confirmation of refund status
Additional Terms
- All refunds are subject to review
- Processing fees are non-refundable
- Refunds will be issued in the original form of payment
- Chargebacks will result in permanent client dismissal
- Partial services rendered will be deducted from refund amounts
- Bundle packages are refunded based on unused service value
Questions and Support
For questions about our refund policy, please contact:
- Email: hello@rainbowbabybirthkeeper.com
- Phone: [phone]
- Response time: Within 2 business days
This refund policy is effective as of 12/31/2024 and is subject to change with notice to all active clients.